LAWsome by Consultwebs: Productive and Proactive Communication within and outside a Firm with Matthew Stewart, partner at Kraft & Associates

Productive and Proactive Communication within and outside a Firm with Matthew Stewart, partner at Kraft & Associates

Nov 30, 2021

Tanner Jones, your host and Vice President of Business Development at Consultwebs, welcomes you to another episode of the LAWsome Podcast by Consultwebs.

In today’s episode, Tanner is accompanied by Matthew Stewart, partner at Kraft & Associates, a law firm based in Dallas, Texas that focuses on personal injury and social security disability.

Key Takeaways:

[0:19] Introduction

[0:50] What’s productive communication within a law firm?

[2:50] How to approach communication with a client.

[6:30] How has applying productive communication influenced Kraft & Associates’s culture?

[9:30] What advice would Matthew give to someone struggling to give credit where credit’s due?

[12:53] Are there any particular communication channels Matthew Stewart uses to ensure productive communication between the staff and clients?

[16:14] How can attorneys handle tough conversations and lead towards a good outcome.

[19:52] Best practice Matthew follows when giving productive feedback.

[24:37] Other best practices to intentionally build trust within a firm.

[26:30] Helpful tips to positively influence culture in a firm.

[28:51] Ending thoughts / Best way to contact Matthew Stewart.